Achiké Mozie Heritage Playing Cards
Achiké Mozie presents a contemporary edition of acestral inspired playing cards that pay homage to our rich indigineous lineage. Achiké Mozie limited edition heritage playing cards come equipped with a bespoke wooden travel case.
RETURNS & REFUND POLICY
DELIVERY & COLLECTIONS
If you are not satisfied with your order, you have up to 14 days from the delivery date to submit a return or exchange request for online purchases. If conditions are met, as described below, Achiké Mozie will provide a full refund or exchange. Please contact our Client Services team at email@example.com to receive a prepaid FEDEX return label. Expedited shipping charges are non-refundable. If you prefer, you may return products using a courier of your choice at your own expense. We suggest using a shipping service that allows you to track and insure your package, as we are not responsible for delivery of returned products when you arrange shipping yourself.
You must notify us at firstname.lastname@example.org prior to shipping a return. To be eligible for a return or exchange, the item must be unused, with original tags attached, and in the same condition that you received it. It must be in the original packaging with receipt or proof of purchase. Achiké Mozie reserves the right to determine if an item is eligible for return. We do not accept exchanges or provide refunds for purchases made in Achiké Mozie stores via this return process.
3 year warranty guaranteed on individual chess pieces that get damaged or broken. Once receiving the damaged items, the piece will be repaired or replaced then returned to customer.
Please note that we are unable to accept returns of the following products:
- Sealed products that were opened following delivery, where return of such products is unsuitable for health or hygiene reasons;
- Products that are personalized or made to your specifications; or
- Products that have become commercially unacceptable for return.
Once the item has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange. Upon approval your refund or exchange will be processed, and a credit will be applied to your original method of payment. Approved returns can take up to 5-7 days to credit to your account, depending on your payment method. There is often some processing time before a refund is posted.